Terms and Conditions
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Payment Terms. All reservations require a 14% deposit paid at Retreat Guru via credit card. The outstanding balance can be paid by credit card adding 5.3% for card processing fees or in cash in USD upon arrival to the center on the date of the retreat.
For cash payment, please use bills of crisp, like-new quality; you can usually get from banks at home. To avoid circulation of forged bills in South American countries, any bills with signs of tear, extensive wear, or any markings on them are not accepted for exchange.
Please do not depend on withdrawing the remaining balance from ATMs in South America. ATMS have daily and weekly withdrawal limits that will make this very difficult. Thus, we ask you to kindly bring the remaining balance with you in US bills of good quality.
Deposit will only be refundable within 24 hours of registration or if during the medical screening, issues it is concluded by Selva Madre Healing Center personnel that the Guest is not a good candidate for plant medicines. In either case deposits will be refunded minus a transaction and administrative fee.
Cancellations. Should the Participant cancel their reservation outside of the 24 hr grace period, all deposit will be considered Non-Refundable. Instead, a personal credit will be issued in the name of the Participant to be used at any of our locations within 24 months of the original retreat date. Participants will be responsible for any price increases for the chosen retreat program.
Personal Credit. In the event of a cancellation, the percentage of the deposit that will be converted into a personal credit will depend on the timeliness of the cancellation request:
A) 4+ Week Notice: 100% of the deposit is transferable
B) 2-4 Week Notice: 80% of the deposit is transferable
C) 2 day – 2 Week Notice: 60% of the deposit is transferable
D) 0 – 2 days: 0% of the deposit is transferable.
* In the event of last minute cancellation or No Shows, no credit will be issued for future use and the full retreat price will be charged to the original form of payment.
Personal credits may be transferred to a third party as long as the credit is to be used for a new reservation. Under no circumstance may this credit be used to pay someone else’s retreat outstanding balance.
Early Departure. Should the participant decide to leave the retreat prematurely for any reason, he will forego any monies paid, and no full or partial refunds/credits will be issued to be used at a later time. The participant will be responsible to cover any transportation costs to return to the nearest city.